Frequently Asked Questions

What is EXW, FOB, CIF, DDP Price?

EXW： (Ex Works)，it means the seller makes goods available at their premises (e.g., factory, warehouse), and the buyer is responsible for all costs and risks from that point onward, including loading, transportation, export/import clearance, and delivery.

FOB :   (Free On Board) , it means the seller is responsible for delivering the goods on board the vessel at a specified port of shipment. Once the goods are on the ship, the risk and costs transfer to the buyer, who then handles transportation, insurance, and import clearance.

CIF :   (Cost, Insurance, and Freight) , it means the seller is responsible for delivering the goods to the port of destination, covering the cost of goods, freight, and insurance during transit. However, the risk transfers to the buyer once the goods are on board the vessel at the port of shipment.

DDP:   (Delivered Duty Paid) , it means the seller is responsible for delivering the goods to the buyer’s specified location, covering all costs and risks until the goods are ready for unloading at the destination. This includes transportation, insurance, export/import clearance, and payment of duties/taxes.

Customized?

Yes, absolutely! We specialize in custom food packaging solutions, offering a wide range of options for both plastic and paper-based materials. Whether you need packaging for fresh produce, baked goods, snacks, or any other food products, we can create tailored designs that meet your specific requirements.

Design?

Yes, we can design for you! Please provide your logo and design requirements, and we’ll create custom packaging tailored to your needs. Let’s make your product stand out!

What is your MOQ？

Our minimum order quantities (MOQs) are:

  • Pizza Box: 1,000 pcs

  • Paper Cup/Bag, PET Plastic Cup, Paper Box: 10,000 pcs

  • Others: 30,000 pcs (negotiable).
    Let us know your needs, and we’ll provide the best solution for your food packaging!

Lead time and Shipping time?

lead times are:

  • Pizza Box: 7 days
  • Other Custom Packaging (Paper/Plastic): 25-35 days.

Shipping times: Approximately 1 month, depending on the destination. For example:

  • Australia/Brunei: ~20 days
    • Malaysia: ~10 days
    • Denmark: ~40 days
    • UK: 28-30 days
    • Singapore: ~15 days.

    Let us know your location for a precise timeline!

Sample?

Yes, samples are available! For plain stock samples, they’re free, but you’ll need to cover the shipping cost, and delivery takes 3-5 days. For custom samples (your size/ design), a sample fee applies, and it takes 7-10 days to produce. Let us know your needs, and we’ll arrange the samples for you!

Can we speak English?

Yes, we can communicate in English! Our team is fluent in English and ready to assist you with any inquiries or discussions. We also support phone calls for direct communication. Feel free to reach out—we’re here to help with your custom food packaging needs!